Our Privacy Policy

Institute reserves the right to do any or all of the following:

• Ban future posts from people who repeatedly violate this Policy. We may affect such bans by refusing posts from specific email addresses or IP addresses, or through other means as necessary.
• Remove or edit comments at any time, whether or not they violate this Policy.

User agrees to indemnify and hold harmless Institute, its affiliates, directors, employees, successors and assigns against any damages, losses, liabilities, judgments, causes of action, costs or expenses (including reasonable attorneys’ fees and costs) arising out of any claim by a third party relating to any material user has posted on Orataro . By posting a comment or material of any kind on ORATARO, the user hereby agrees to the Policy set forth above.

Faculty Access of Orataro

Institute respects the right of employees to use ORATARO for better teaching and more benefit of personal as well students educational life, but it is important that employees’ personal use of Orataro App does not damage the School’s reputation, its employees, or its students or their families. Employees should exercise care in setting appropriate boundaries between their personal and public online behavior, understanding that what is private in the digital world often has the possibility of becoming public, even without their knowledge or consent. The School strongly encourages all employees to carefully review the privacy settings on ORATARO and networking sites they use and exercise care and good judgment when posting content and information on such sites. When using Orataro, an employee may not include current students as “friends,” “followers,” or any other similar terminology used by various sites. If an employee maintains or participates in a Orataro community that extends to persons who are parents, alums, or other constituents, he/she must exercise good judgment about any content that is shared on the site. Additionally, employees should adhere to the following guidelines, which are consistent with the School’s workplace standards on harassment, student relationships, conduct, professional communication, and confidentiality:

• An employee should not make statements that would violate any of the School’s policies, including its policies concerning discrimination or harassment;
• The employee must uphold the School’s value of respect for the individual and avoid making defamatory statements about the School, its employees, its students, or their families;
• An employee may not disclose any confidential information of the School or confidential information obtained during the course of his/her employment, about any individuals or organizations, including students and/or their families.

If the School believes that an employee’s activity on ORATARO the School may request that the employee cease such activity. Depending on the severity of the incident, the employee may be subject to disciplinary action.

Student Access of ORATARO

First and foremost, students are encouraged to always exercise the utmost caution when participating in any form of online communications, both within the ORATARO community and beyond. Students who participate in online interactions must remember that their posts reflect on the Orataro community and, as such, are subject to the same behavioral standards set forth in the Student Code of Conduct. In addition to the regulations found in the Student Handbook, students are expected to abide by the following:

• I agree that my son/daughter’s work may be electronically published. I also agree that appropriate images and video that include my son/daughter may be published.
• I understand that the school will take all reasonable precautions to ensure that pupils cannot access inappropriate materials but I appreciate that this is a difficult task. I understand that the school cannot be held responsible for the content of materials accessed through the Orataro.
• I agree that the school is not liable for any damages arising from use of the Orataro Application.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

• We also collect details of various other interactions that you have had with us, along with other types of information that you opt to provide us with, like, information provided to our customer or technical support team.
• We may collect your payment card details stored that which we ensure to store and protect as per the best industrial practices.
• With regards to teacher/parent subscriptions, we look for consent from all of them at various periods like during the purchasing and product registration stages for using the collected information
• Those registrants who do not want to give such consent (or do not have this consent provided on their behalf) will not be able to provide us with any sort of personal information. They cannot even use the site, however, you can withdraw your consent at any given point in time.
• However, we do not gather any sort of unwanted personal information from our Registrants (like information regarding the religion they follow or believe)
• Factually, it is impossible and rather impractical to remain anonymous under any given circumstance, and we may not be able to get connected with you, provide site access, or answer your queries or inquiries if we can’t identify you or fail to collect your personal information.

What we do with your information

All the information that we collect about our registrants, customers, or future customers, will be used for the following purposes:

• For giving access to our products and services, for providing quotes or offers for, and updates about our products and services
• For sending confirmation notice to our Registrants for registration
• For administering and managing accounts, including password reset, responding to queries raised by Registrants, contacting Registrants for any problems with their account, or conduct presented on the site.
• For sending out an educational app store newsletter or emails regarding the site including information about changes, current events, upgrades, improvements, and site rules.
• For planning and administrative tasks, service or product development, quality control, and research purposes. All this will be done only where we have expressed or implied consent to contact all those or otherwise, we are permitted by law to perform so.
• In case Registrants do not agree with such conditions, they may opt out at any given point in time by following specific opt-out instructions within the communications that we send.

How we use collected information

The data we collect about you from different sources and touchpoints is used to understand in depth about you and your choices. This will help us to personalize the services that we offer to you. We may also use the information collected from the website where you may have browsed and also from the cookies. Cookies are tiny pieces of information that get stored on your device by the web browser of your device. We use these cookies placed on your devices for data collection and about the way you use our website. We also use data from third parties.

Sunsoft Eduware Solutions LLP may collect and use Users personal information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• For identifying likes and dislikes. For that, we look at which website pages to visit more often or which places or destinations you visit frequently to understand your top level of interest in different fields.
• To understand more about your preferences and purchasing habits. We use our data analytics tools and segmentation to match with other customers who are like you. We often use data or systems provided by third parties considering it as a part of the process. We understand that similar customers develop an interest in similar products or services, so we segregate group-wise and find similar customers keeping them together and call it ‘segments’.
• We use this segment information to improve our way of communication with you. We also recommend you use those services that are offered by our partners. Also, we use this information to ensure that the adverts that we show to you are in the best of your interests while you visit our website pages.

How do we manage the marketing messages that you receive?

Via email or SMS, we may send you marketing communications. This will be done if you have indicated that you are satisfied and ok with receiving such information (or in case you have subscribed to our services and you have yet to inform us that you no longer want to receive such type of information). All our marketing communications include various types of information like our new and present services, special offers that are suitable for you and you may like, or other types of products that we think may be useful to you.

If you previously chose to receive such information from us, you can use the preferences center to inform us about your type of interests in hearing about or to opt out of receiving marketing information from our end at all. For this, you can update your preferences at any point in time. You can also choose to opt out of receiving marketing information by clicking the unsubscribe link that includes various types of marketing information.

Kindly note that if you inform us that you do not want to receive any sort of marketing information, you may still receive necessary service information. This is done for us to keep performing the contract that we have entered into with you.

Also kindly note that if you tell us to stop sending marketing material, we shall keep a note of your personal information as well as your request so that we can ensure you are excluded from the emails when they are sent out.

The period for which we hold your information

We shall retain all your personal information collected from and about our Registrants for as much time as we think is needed to provide access to the site or to manage the Registrant’s account. For that, we take all necessary steps to delete and remove all your personal information that we have collected in case your registration to use the site lapses and you choose to receive further communications from us, or in case you ask us to delete your information.

However, we may retain and use the personal information if necessary to comply with our legal and regulatory obligations. This will be done to resolve disputes and for enforcing our agreement, for retaining and using anonymous and aggregated information for performance reporting, analytic purposes, and benchmarking, or for product and service improvement.

All Registrants can request to delete their personal information by entering into a contract with Sunsoft Eduware Solutions LLP.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We protect all your information from any sort of unauthorized access, accidental loss, unlawful use, destruction, or corruption. For that, we use various technical measures like encryption and password protection so that your password gets protected along with all other information and systems they are held in. We also use operational measures for protecting the information, like limiting the number of people who get access to the database. We perform various security measures and keep your data under review and refer to all the industry security standards so that we can keep the data completely safe and in tune with the best practices in the current times

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

In case if you wish to communicate with us regarding access updates and delete any personal information, or if you have any queries and concerns about personal information and this Privacy Policy, you can reach out to us at:

Sunsoft Eduware Solutions LLP

www.orataro.com/

In case you are still not satisfied with the response that you receive from us, you may contact the responsible regulator for privacy in your home country. We shall respond to all your requests, queries, inquiries, and concerns within 30 working days.